CVE-2025-26399

CRITICAL(9.8)KEVLikely Exploited

SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability

Description

SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.

KEV Information

Vendor
SolarWinds
Product
Web Help Desk
Date Added
March 9, 2026
Due Date
March 12, 2026
Required Action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

CVSS Score

Vector String
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:HOpen in Calculator
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
3.9
Impact Score
5.9

CWEs

Affected Products

VendorProductVersion
solarwindsweb help desk<= 12.8.6; 12.8.7

Multiple CVSS Assessments

Source: [email protected](Secondary)
9.8
CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Source: [email protected](Primary)
9.8
CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

References

CVSS Score

9.8
CRITICAL(9.8)

EPSS Score

EPSS Score88.33%
EPSS Percentile99.8%

Dates

PublishedSeptember 23, 2025
Last ModifiedJune 17, 2026
StatusAnalyzed
CVSS Versionv3.1

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